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Senior leaders know the quality of leadership and management directly impacts a company’s bottom line. EFR has a successful history of helping employees and managers succeed. We’ll provide your organization’s emerging leaders with unique expertise as they work to become comfortable in their new roles and develop the skills they will need to help their teams succeed. You’ll see the return on the investment in leadership development through improved productivity and contribution to your company’s mission.
Team development enables your employees to reach department and company goals by improving results and relationships. EFR helps you understand your current team situation, as well as identify your goals and the contribution of team members to reach those goals. Our Team Development training meets the needs of both the team leader and team members within your company’s unique work environment.
Managers & Supervisors
2 hours
Designed for emerging as well as experienced managers seeking continued advancement, this session offers participants an opportunity to reflect on their own leadership behavior, identify strengths and areas for growth, and learn practical communication skills they can apply in
difficult circumstances. Come ready to learn, and build positive momentum toward your leadership development!
Managers & Supervisors
1.5 – 2 hours
This workshop is designed for those leading and influencing others in the workplace. Explore what makes up effective teams, what gets in the way, and the best practice models and tools that can help support teams well.
Managers & Supervisors
2 hours
This workshop is intended to raise awareness for new managers (or anyone in a supervisory role) of the employment laws governing today’s workplace. The session includes a review of best managerial practices to reduce employer liability. Using practical examples, the related issues of equal opportunity, affirmative action, whistle-blowing and reasonable accommodation will be addressed.
Participants will learn and discuss the practical implications of:
Managers & Supervisors
2 hours
The interview is one of the most critical steps in the hiring process. In this session, participants will learn about a standardized method of interviewing that is designed to assess how a candidate will perform on the job. The session will include an exploration of the theory behind behavior-based interviewing, as well as an opportunity to practice planning for and applying effective interview techniques.
Employees & Managers
2 hours
While workplace conflict is natural and healthy, destructive conflict can easily occur when things get tough. When poorly managed, conflict can become a costly business problem that destroys employee and team performance. During this session, participants will learn effective conflict management approaches to ensure healthy engagement, respectful dialogue, and an opportunity for growth.
Employees & Supervisors
1 or 2 hours
Despite receiving increased attention from the media and the courts, harassment remains a consistent problem for employers. Across the United States, harassment complaints are increasing, as are the emotional and financial costs to individuals and organizations. Recent court decisions and federal guidelines make it clear employers should provide harassment (including sexual harassment) training as a part of their commitment to a harassment-free workplace. This session will be customized so learning can take place within the context of the organization’s policies, procedures, and culture.
Employees & Supervisors
1 or 2 hours
Diversity Awareness at Work is a basic introduction to diversity. It is interactive, skill-building, and designed to hold participants’ attention while building confidence in their abilities to interact with diverse populations. This workshop helps identify cultural barriers, aid in understanding and valuing cultural diversity, and helps participants examine how feelings of prejudice develop. Participants gain knowledge of issues faced by minorities and learn how including diversity can improve businesses, communities, and schools.
Managers & Supervisors
1 or 2 hours
Of the 20.4 million adults classified with substance dependence or abuse, 12.3 million (60.4 percent) were employed full-time. Alcohol and other substance use disorders cost U.S. organizations billions of dollars each year in lost productivity, higher absenteeism, and higher rates of turnover. Participants will learn to recognize the warning signs associated with substance use disorders and identify effective interventions. This workshop is intended to fulfill the training requirement under Iowa Code 730.5 for supervisors in organizations conducting drug testing.
All Employees
1 or 2 hours
Stress is a given component of modern life, and workplace stress is on the rise. During COVID, 40% of employees report feeling burnt out and 65% say the stress is impacting their ability to work. This issue has become increasingly important for employers with multiple generations now part of the workforce.
Stressed out employees are bad for profits and morale. Here’s how to use the 9 Lenses of the Enneagram to help your team manage their own stress and perform at their very best.
Managers & Supervisors
1 hour
Effective leaders, especially those who obtain and sustain success, bring their best selves to work. These leaders make good decisions, communicate effectively, and stay focused and energized.
Managers & Supervisors
1 hour
Not all workplace conversations are equal – some are extremely important and charged with emotions. This workshop will help leaders gain knowledge and skills about how to navigate difficult conversations and get solutions while maintaining and building relationships.
Managers & Supervisors
1 hour
This session will help leaders become more fluent in recognizing and understanding common mental health issues, including their prevalence and how they impact the workplace. Leaders will also learn about why people don’t seek help, how this is changing, and general principles in working with employees who are struggling with mental health issues.
All Employees
1 or 2 hour
You may already be familiar with The Golden Rule, which states, “Treat others how YOU want to be treated.” While this rule may be effective in certain circumstances, it can actually get in the way of effective personal and team communication.
All Employees
1 or 2 hour
Join our hour-long workshop, “Destiny Blueprint,” where you’ll uncover the secrets of effective vision planning. This hands-on session will empower you to craft your year, aligning your aspirations with actionable steps for personal and professional success.
505 Fifth Avenue, Suite 600 Des Moines, IA 50309
6th floor of the Insurance Exchange Building in downtown Des Moines
800-327-4692
Counseling Services
1001 Office Park Rd, Suite 205
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
The Healing Space
1001 Office Park Rd, Suite 209
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 4:30 PM
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Student Assistance Program (SAP) & Outpatient Counseling
Maddox*, an elementary-aged student, struggled with anger outbursts, physical aggression, and difficulties with problem-solving. After spending years off-and-on in therapy seeking treatment with various providers only to remark that “none seemed to want to listen,” Maddox’s parents sought SAP services through their district.
Today, Maddox is completing his SAP sessions and moving towards outpatient counseling. He has reduced his anger outbursts and has learned skills to help him successfully navigate challenging days.