Careers

Life Happens. We’re Here to Help.

Top 150 Work Places in Iowa

Employee & Family Resources has been named a Top Workplace in Iowa Top Workplaces for four years now. This distinction is based solely on employee feedback and is validation of our belief that employee health and well-being comes first.

To learn more about what it means to be an Iowa Top Workplace, view EFR’s profile here.

EFR Top Workplaces 2015 Badge Des Moines Register
EFR Top Workplaces 2017 Badge Des Moines Register
EFR Top Workplaces 2021 Badge Des Moines Register
Top Workplaces Award 2022

What does it mean to work for Employee & Family Resources?

Working at Employee & Family Resources is not just a career, it’s a cause. At EFR, our mission is dedicated to helping people manage life’s challenges so they can reach their full potential. EFR’s employees are diverse in different perspectives, but hold specific beliefs in common. They take great pride in achieving their goals and motivating others to do so, as well. They put the customer first and are always looking to serve in any way they can. They value honesty and integrity, and take initiative at every possible opportunity.

Does this sound like you? If so, we are looking for you to join our team! Check out any available job opportunities below, or contact Human Resources at HumanResources@efr.org for employment inquiries.

Let's talk benefits!

401K 300x150

401k Plan

PTO 300x150

Paid Time Off

Paid Holidays 300x150

Paid Holidays

Group Medical Insurance 300x150

Medical Insurance

Life Disability Dental and Vision Insurance 300x150

Life, Disability, Dental, and Vision Insurance

HSA 300x150

Health Savings Account

FSA 300x150

Flex Spending Plans

Professional Licensure and Cert 300x150

Paid Professional Licensure and Certification Fees

EAP 300x150

Employee Assistance Program

VTO 300x150

Volunteer Time Off

Work Life Integration 300x150

Work Life Integration

Wellness Benefits 300x150

Wellness Benefits

Open Positions

Counseling Intern (Fall 2024 / Spring 2025)

EFR’s counseling intern will be a valued member of EFR’s counseling team in order to gain clinical experience required for graduate programming, which includes: Deliver high quality, customer centric clinical consulting services to eligible clients; serving both employee/employer and student/administration needs to provide positive outcomes to workplace and school performance.  Internship opportunities may also include facilitation of mental health presentations, group work, curriculum development, and policy exploration.

Many intern placements at EFR include onsite SAP counseling at school buildings where there is not a supervisor present at all times.

Essential Duties & Responsibilities:

In-Person Services:

  • Employee/Student Assistance Program (EAP/SAP): Provide in-person assessment, referral and brief counseling to children, adults, couples, and families.
  • Student Assistance Program (SAP): Provide individual and group counseling for elementary through secondary aged children for partnering school districts. At least two days per week of onsite (partner schools) counseling.
    • Comply with EFR standards related to quality, effective and ethical clinical practice and appropriate clinical case documentation.
    • Complete case data timely, appropriately and accurately related to file documentation in electronic and hard files. Collect quality assurance and outcome information.

Other:

  • Compliance with all applicable EFR policies and procedures including HIPAA, privacy and security

  • Perform other duties as requested by supervisor or other administrative personnel

  • Customer Service: Provide prompt and professional services to internal and external customers at all times. Be a positive contributor to the WPS Team

  • Serve as a role model by representing the values of Employee & Family Resources

  • Continuous development of cultural competence

Qualifications

Education: Master’s degree in a behavioral sciences or social work field

Experience: Clinical experience in human services or behavioral sciences field working with children and families is preferred.

Skills:

  • Ability to learn new technology and demonstrate competency with various online platforms

  • Excellent verbal and written communication

  • Self-directed and ability to work with minimal supervision

  • Customer centric service delivery

  • Curriculum development, research, and/or program evaluation is a strong plus

Employee & Family Resources, Inc. is an equal opportunity employer

Maddox

Student Assistance Program (SAP) & Outpatient Counseling

Maddox*, an elementary-aged student, struggled with anger outbursts, physical aggression, and difficulties with problem-solving. After spending years off-and-on in therapy seeking treatment with various providers only to remark that “none seemed to want to listen,” Maddox’s parents sought SAP services through their district. 

Today, Maddox is completing his SAP sessions and moving towards outpatient counseling. He has reduced his anger outbursts and has learned skills to help him successfully navigate challenging days.

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