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We only hire behavioral health experts with at least a master’s degree when it comes to connecting through telephonic services or our website chat feature. These professionals are well-equipped to address all needs.
We have more than 7,000 counseling providers in our national provider network, ensuring quality assistance and services wherever you are.
EFR was established in 1964 by Dorothea Tone and Anna Meredith in Des Moines, Iowa. EFR has more than 50 years experience serving those who need it most, both in the local community and across the country.
We offer an EAP that provides support for all of life’s challenges, while integrating wellness programming that optimizes employees’ overall well-being.
Our dedicated account managers are driven to help our clients meet the needs of their employees by offering EAP support through frequent communication and engagement efforts.
Our EAP helps employees manage life’s challenges so they can reach their full potential on and off the job. When employees receive the help they need with struggles in and outside of work, they can better focus on their job and be more productive. Having an EAP is not only healthy for your employees, but also for your business’ bottom line.
Having an EAP is a cost-effective investment that not only improves the lives of employees, but also their performance at work. When employees have the resources available to address stressors in their personal life, they are able to focus more of their attention on their duties in the workplace and not as much on what happens when they go home.
of U.S. workforce not engaged at work
lost annually in productivity
of work lost per employee per year in unplanned absences
of workers seek workplaces that support mental health
Two-thirds of all adults
experienced at least one childhood
trauma.
Twenty percent of all adults
experienced 3 or more childhood
traumas.
more likely to have depression
more likely to abuse alcohol
more likely to attempt suicide
Scientific research has correlated trauma with physical and mental health problems in adulthood.
Adults who experience 4 or more childhood traumas are more than twice as likely to experience severe health conditions, such as asthma, arthritis, COPD, stroke, or heart or kidney disease.
505 Fifth Avenue, Suite 600
Des Moines, IA 50309
EAP Toll Free: 800-327-4692
Sales & Marketing: 877-883-1387
Monday-Thursday: 8a – 5p
Friday: 8a – 4:30p
1001 Office Park Rd, Suite 205
West Des Moines, IA 50265
515-471-2357
Monday: 9a – 6p
Tuesday: 9a – 6p
Wednesday: 9a – 6p
Thursday: 9a – 6p
Friday: 8a– 4:30p
505 Fifth Avenue, Suite 600 Des Moines, IA 50309
6th floor of the Insurance Exchange Building in downtown Des Moines
800-327-4692
Counseling Services
1001 Office Park Rd, Suite 205
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
The Healing Space
1001 Office Park Rd, Suite 209
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 4:30 PM
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Student Assistance Program (SAP) & Outpatient Counseling
Maddox*, an elementary-aged student, struggled with anger outbursts, physical aggression, and difficulties with problem-solving. After spending years off-and-on in therapy seeking treatment with various providers only to remark that “none seemed to want to listen,” Maddox’s parents sought SAP services through their district.
Today, Maddox is completing his SAP sessions and moving towards outpatient counseling. He has reduced his anger outbursts and has learned skills to help him successfully navigate challenging days.