Employee Assistance Program

Life Happens. We’re Here to Help.

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What Sets EFR Apart

Already have our EAP?

24/7/365 Accessibility

You can reach us 24 hours a day, 7 days a week, 365 days a year. Challenging situations are a part of life, which is why a masters-level clinician will always be ready to take your call.

Connect with Masters-Level Counselors

We only hire behavioral health experts with at least a master’s degree when it comes connecting through telephonic services or our website chat feature. These professionals are well-equipped to address all needs.

Expansive Provider Network

We have more than 7,000 counseling providers in our national provider network, ensuring quality assistance and services wherever you are.

We've Been Here Awhile

EFR was established in 1964 by Dorothea Tone and Anna Meredith in Des Moines, Iowa. EFR has more than 50 years experience serving those who need it most, both in the local community and across the country.

Full-Service EAP

We offer an EAP that provides support for mental health and substance abuse challenges, while integrating wellness programming that optimizes employees’ overall well-being.

High-Touch EAP

Our dedicated account managers are driven to help our clients meet the needs of their employees by offering EAP support through frequent communication and engagement efforts.

So this is what an EAP should be. I’m SOLD!

Our Employee Assistance Program is the right thing to do for your employees and for your business.

Our EAP helps employees manage life’s challenges so they can reach their full potential on and off the job. Our focus is on helping people overcome life’s challenges; when employees receive the help they need with struggles in- and outside of work, they can better focus on their job and be more productive. Having an EAP is not only healthy for your employees, but also for your business’ bottom line.

Statistically Speaking

Having an EAP is a cost-effective investment that not only improves the lives of employees, but also their performance at work. When employees have the resources available to address stressors in their personal life, they are able to focus more of their attention on their duties in the workplace and not as much on what happens when they go home.

50%

Of adults will experience a mental illness in their lifetime

1 in 5

Americans will experience a mental illness

in a given year

5%

Of those will also

experience a substance

abuse disorder

62%

Needing mental health treatment don’t

get help

70%

of U.S. workforce not engaged at work

$84,000,000,000

lost annually from absenteeism

$300,000,000,000

lost annually in productivity

$11,000,000,000

lost annually from turnover

Trauma in Early Life Increases Health Risks

An adverse childhood experience is defined in ACEs research as:

Divorced parents
Sexual abuse
Substance abuse within household

Physical neglect
Emotional neglect
Mentally ill parent
Incarcerated parent

Physical abuse
Domestic violence
Emotional abuse

Two-thirds of all adults

experienced at least one childhood

trauma.

Twenty percent of all adults

experienced 3 or more childhood

traumas.

3X

more likely to have depression

4X

more likely to abuse alcohol

15X

more likely to attempt suicide

Scientific research has correlated trauma with physical and mental health problems in adulthood.

Adults who experience 4 or more childhood traumas are more than twice as likely to experience severe health conditions, such as asthma, arthritis, COPD, stroke, or heart or kidney disease.

Increased Health Risks Lead to Higher Treatment Costs for Chronic Conditions

Arthritis

$5,220 annually

$10,710 + mental illnes

105% cost increase

Asthma

$3,730 annually

$10,030 + mental illnes

169% cost increase

Cancer

$11,650 annually

$18,870 + mental illnes

62% cost increase

Congestive Heart Failure

$9,770 annually

$17,200 + mental illnes

76% cost increase

COPD

$3,840 annually

$10,980 + mental illnes

186% cost increase

Diabetes

$5,480 annually

$12,280 + mental illnes

124% cost increase