Workplace Mediation

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Experiencing workplace conflict that could use assistance from a neutral third party? Employee & Family Resources’ workplace mediation services can help guide you to effective conflict resolution.


EFR provides trained mediators to address workplace conflicts in an effort to resolve the issue and to assist with future productivity.


Common Reasons to Use Mediation:

  • Employee/employee conflict
  • Supervisor/employee conflict
  • Discrimination complaints
  • Cultural issues that affect teamwork/customer service
  • Religious reservations that affect teamwork/customer service
  • To stop conflicts before they become more severe
  • To resolve conflicts without placing blame

Are You a Manager Seeking Workplace Mediation?

Call EFR’s EAP: 800-327-4692

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Des Moines

505 Fifth Avenue, Suite 600 Des Moines, IA 50309 

6th floor of the Insurance Exchange Building in downtown Des Moines

800-327-4692

Hours of Operation:

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 4:30 PM

West Des Moines

1001 Office Park Rd, Suite 205 

West Des Moines, IA 50265 

2nd floor of the building 

515-471-2357


Hours of Operation:

Monday 10:00 AM – 6:00 PM Tuesday 10:00 AM – 6:00 PM Wednesday 9:00 AM – 7:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 4:30 PM

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Life Happens. We’re Here to Help.

800-327-4692 – For Services

866-834-3580 – For Providers

877-883-1387 – For Sales

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