Management Consultation & Referral

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Looking for assistance when navigating a difficult workplace issue that concerns employees? EFR is here to help.

Management Consultation
We provide consultation and offer options when company managers/leaders are facing employee concerns. Common consultations have focused on:

  • Managing a difficult employee
  • Responding to performance concerns
  • Responding to workplace conflict
  • Assisting and implementing plans for improving employee performance

Management Referral
Sometimes you require additional assistance when it comes to responding to an employee with a work performance issue. Our management referral is a tool managers can use to help address whatever issue is impacting work performance.

Common Reasons for Management Referral:

  • Concerns of drug or alcohol use
  • Violation of company policy
  • Strained work relationships
  • Increased tardiness, sick leave, or absenteeism
  • Irregular job performance
  • A change from an employee’s usual mood or disposition

Are You a Manager Who Needs Management Consultation or Referrals?

Call EFR’s EAP: 800-327-4692

Need help?

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Des Moines

505 Fifth Avenue, Suite 600 Des Moines, IA 50309 

6th floor of the Insurance Exchange Building in downtown Des Moines

800-327-4692

Hours of Operation:

Monday 8:00 AM – 5:00 PM Tuesday 8:00 AM – 5:00 PM Wednesday 8:00 AM – 5:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 4:30 PM

West Des Moines

1001 Office Park Rd, Suite 205 

West Des Moines, IA 50265 

2nd floor of the building 

515-471-2357


Hours of Operation:

Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 7:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 4:30 PM

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Life Happens. We’re Here to Help.

800-327-4692 – For Services

866-834-3580 – For Providers

877-883-1387 – For Sales

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