EAP Counseling

Life Happens. We’re Here to Help.

For employees and their families who are covered by EFR’s EAP through their work/employer.

Are you considering counseling for an issue that is keeping you from reaching your full potential? Your EAP can help!

We offer our services to individuals (both youth and adult) and families in a safe and confidential setting. Our masters-level clinicians have experience working with people from all backgrounds, and have the utmost respect for every client. Their solution-focused work will help you set realistic goals toward positive growth.

We can help and support you with:

  • Depression, Anxiety, and Stress
  • Grief and Loss
  • Drug or Alcohol Concerns
  • Parent/Child Relationships
  • Marital or Couple Relationships

Life’s challenges often don’t give us any warning, and we don’t always know where to look for help when we need it most. When life happens, Employee & Family Resources is here to help.

What To Expect

When should I call the EAP?

Call 800-327-4692 whenever you are experiencing one of life’s challenges. We are available 24/7/365.

What happens when I call?

A representative from EFR will answer your call. The
representative will gather demographic information
and help you connect with an EAP counselor.

You will be connected with a masters-level clinician
to discuss your issues, concerns, or struggles.

What happens when I see the EAP counselor?

• The master’s level EAP counselor will listen to your concerns.

• The counselor will also help you explore other areas of your life to assess for strengths and
supports, or factors contributing to your presenting issue or concern.

• The counselor will meet with you to complete a comprehensive assessment of your current circumstances and work with you to establish a plan for EAP sessions.

Options for EAP sessions include:

• Assessment completed and remaining sessions are used for brief counseling and problem resolution.

• Assessment completed and a referral is recommended for services that fall outside the scope of EAP services.



Student Assistance Program (SAP) & Outpatient Counseling

Maddox*, an elementary-aged student, struggled with anger outbursts, physical aggression, and difficulties with problem-solving. After spending years off-and-on in therapy seeking treatment with various providers only to remark that “none seemed to want to listen,” Maddox’s parents sought SAP services through their district. 

Today, Maddox is completing his SAP sessions and moving towards outpatient counseling. He has reduced his anger outbursts and has learned skills to help him successfully navigate challenging days.

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