Rob Hohmann - Cottingham & Butler

Employee Assistance Program + Wellness - Employers

In 2011, Cottingham & Butler transitioned the EAP program from EFR to ComPsych. The transition was a result of receiving an EAP program from ComPsych that was included with the life and disability insurance benefits at no additional cost to C&B. This allowed the amount that was being spent on the EAP program to be used to offset the health plan cost increases being passed on to the employees.

When the EAP program was provided by EFR, employees provided little feedback, but the feedback that was provided was positive. When the EAP program was transitioned to ComPsych, employees provided more feedback and that they were not as satisfied with the program. With the amount of dissatisfaction with the ComPsych program and the increased importance of providing a robust program that was valued by our employees, C&B implemented the same EAP program with EFR that was in place back in 2011.

EFR has been very good to work with through the implementation process. They assisted with employee communication materials and came on-site to fully describe all of the benefits of the program with the supervisors in the company. The supervisors were able to learn how to best use the EAP program with their employees and identify situations when a referral may be most helpful.

Additionally, during the implementation process EFR offered their services above and beyond the contracted agreement when two Cottingham & Butler employees experienced deaths in their immediate family. EFR not only extended their services prior to the contract start date, but added providers to their network once they learned employees were interested in accessing providers outside of their current network. The additional accommodations were greatly appreciated!

Juliey

Employee Assistance Program + Wellness - Employers

I’m so glad that my employer is involved with this program because you never know what life will bring you. Thankful for the counselors. Thank you so much!

Lisa

Employee Assistance Program + Wellness - Employers

Our company has had a relationship with Employee Family Resources (EFR) for over 4 years now. As the HR Director it is my job to tell new hires about their benefits. I get especially excited to talk to our team members about our relationship EFR because life can be messy and hard. EAP services is just one call away and can provide just in time help. Whether it be coaching for performance deficiencies, relationship difficulties, stress management, financial planning, legal consultation, identity theft assistance, elder care assistance EFR can help. In recent years we’ve expanded our services to include wellness consulting which includes nutritional counseling, webinars, and a portal to assist us in managing our healthy employee incentive program. When our employees are feeling good, they are able to better carry out our mission and vision in the communities where we serve.