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Home / Programs & Services / Substance Abuse Services
Concerned about your drinking or drug use? EFR can help you! We offer Substance Abuse Services specializing in assessing and treating those affected by substance use disorders.
EFR offers confidential assessments by certified substance use disorder counselors. With your permission and when appropriate, significant others and/or family members are invited to participate in the assessment.
Evaluations are available by appointment only on Thursdays and Fridays. To make an appointment, please call: 515-243-4200. In case of an emergency, please call 911.
Please allow 90 minutes, start to end, for the evaluation process. EFR substance abuse evaluations are accepted by the Iowa Court System, Department of Human Services (DHS) and the Department of Transportation (DOT).
Upon completion of the evaluation, your counselor can assist you in getting connected with treatment resources. With your signed authorization, EFR will provide summary results of your evaluation to courts, DHS, or the DOT, upon receipt of full payment.
To access the forms ahead of your appointment, please click here .
EFR accepts Medicaid, cash, and credit/debit cards.
If you do not have insurance, the cost of your evaluation may be covered by a grant. Eligibility is based on last year’s income and the number of dependents living with you under the age of 17.
OWI evaluations are conducted for a fixed fee of $125. Pricing varies for out-of-state OWI evaluations; please ask the intake specialist by calling 515-243-4200.
Click here to access a copy of EFR’s full Notice of Privacy Practices.
If you believe your confidentiality has be violated, you may report this to EFR’s Privacy Officer, who will investigate and provide you a formal, written response:
Privacy Officer
Employee & Family Resources
505 Fifth Avenue, Suite 600
Des Moines, IA 50309
Or:
U.S. Department of Health and Human Services, Office for Civil Rights
200 Independence Avenue, S.W., Room 509F, HHH Building
Washington, D.C. 20201
800.368.1019
Counseling and Evaluation Services Privacy and Confidentiality
505 Fifth Avenue, Suite 600 Des Moines, IA 50309
6th floor of the Insurance Exchange Building in downtown Des Moines
800-327-4692
Counseling Services
1001 Office Park Rd, Suite 205
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
The Healing Space
1001 Office Park Rd, Suite 209
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 4:30 PM
Student Assistance Program (SAP) & Outpatient Counseling
Maddox*, an elementary-aged student, struggled with anger outbursts, physical aggression, and difficulties with problem-solving. After spending years off-and-on in therapy seeking treatment with various providers only to remark that “none seemed to want to listen,” Maddox’s parents sought SAP services through their district.
Today, Maddox is completing his SAP sessions and moving towards outpatient counseling. He has reduced his anger outbursts and has learned skills to help him successfully navigate challenging days.