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Concerned about your drinking or drug use? EFR can help you! We offer Substance Abuse Services specializing in assessing and treating those affected by substance use disorders.
EFR offers confidential assessments by certified substance use disorder counselors. With your permission and when appropriate, significant others and/or family members are invited to participate in the assessment.
Evaluations are available by appointment only on Thursdays and Fridays. To make an appointment, please call: 515-243-4200.
Please allow 90 minutes, start to end, for the evaluation process. EFR substance abuse evaluations are accepted by the Iowa Court System, Department of Human Services (DHS) and the Department of Transportation (DOT).
Upon completion of the evaluation, your counselor can assist you in getting connected with treatment resources. With your signed authorization, EFR will provide summary results of your evaluation to courts, DHS, or the DOT, upon receipt of full payment.
To prepare for your appointment, complete your intake forms electronically via the Patient Portal using the credentials provided to you by the intake specialist.
If you cannot access the portal, you can click here to view and download the forms.
EFR accepts Medicaid, cash, and credit/debit cards.
If you do not have insurance, most fees are based on a sliding fee scale based on last year’s income and the number of dependents living with you under the age of 17 — this scale ranges from $25-$165.
OWI evaluations are conducted for a fixed fee of $125. Pricing varies for out-of-state OWI evaluations; please ask the intake specialist by calling 515-243-4200.
Click here to access a copy of EFR’s full Notice of Privacy Practices.
If you believe your confidentiality has be violated, you may report this to EFR’s Privacy Officer, who will investigate and provide you a formal, written response:
Privacy Officer
Employee & Family Resources
505 Fifth Avenue, Suite 600
Des Moines, IA 50309
Or:
U.S. Department of Health and Human Services, Office for Civil Rights
200 Independence Avenue, S.W., Room 509F, HHH Building
Washington, D.C. 20201
800.368.1019
Counseling and Evaluation Services Privacy and Confidentiality
505 Fifth Avenue, Suite 600 Des Moines, IA 50309
6th floor of the Insurance Exchange Building in downtown Des Moines
800-327-4692
1001 Office Park Rd, Suite 205
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
Monday 10:00 AM – 7:00 PM Tuesday 10:00 AM – 7:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 8:00 AM – 5:00 PM Friday 8:00 AM – 4:30 PM
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