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Our national, full-service EAP supports mental health in the workplace by providing quality resources for a variety of issues that may be challenging employees. Our national network of providers ensures quality assistance, no matter your geographic location.
You have access to Togetherall — an anonymous, online peer-to-peer community where members can connect with others who share their lived experiences. Free & active 24/7.
Looking to develop your skills? EFR offers soft skill coaching that can benefit you and your work performance.
EFR can connect you with a financial adviser for questions about taxes, financial aid, bankruptcy, and more.
Need legal advice? EFR can connect you to qualified attorneys for consultation and legal services.
Shorten the process of restoring your stolen identity with the help of EFR’s identity theft restoration toolkit.
Looking for care for your child or elderly loved one? EFR can provide resources to help with your search
Have an issue, concern, or question? Call our masters-level clinicians 24 hours/day, 7 days/week, 365 days/year.
EFR creates monthly newsletters for both employees and managers full of EAP-related content and resources.
You can your EFR benefits with you wherever you go with the EFR mobile app for Apple and Android users.
Our EAP also provides additional assistance to workplace leaders and managers. The goal of these benefits is to strengthen an organization’s leadership team and to help the organization run smoothly.
EFR is now offering three complimentary behavioral health workshops for managers. Trainings include: Leading with Your Best Self, Communicating in Challenging Situations, and Behavioral Health: What Leaders Need to Know
When your workplace is impacted by a critical incident, EFR responds quickly with employee-focused services that help them process what happened.
We are available to consult on employee performance concerns and offer an opportunity for the employee to address
personal issues that may be impacting their job performance through confidential EAP sessions.
Looking to develop your leadership skills? Our leadership coaches offer effective and relevant training that benefits both the individual and their workplace.
EFR introduces a neutral third party to workplace conflicts in an effort to resolve the issue and to assist with future productivity.
Our confidential, electronic culture audit is a survey that takes a snapshot of the existing culture of wellness in your organization. The Culture Audit also includes a SWOT Analysis and action plan.
When employees are encouraged and given resources to live well outside of the workplace, they often work even better in the workplace. EFR’s Wellness benefits stimulate a healthier, happier work environment, supporting an inclusive culture of wellness for everyone.
Enhance the productivity, relationships, and knowledge of your employees with EFR’s timely training options. When your leadership team invests in your employees’ health and well-being, you not only give them helpful tools for their personal lives — you can positively impact your bottom line, too.
So this is what an EAP should be. I’m SOLD!
505 Fifth Avenue, Suite 600 Des Moines, IA 50309
6th floor of the Insurance Exchange Building in downtown Des Moines
800-327-4692
Counseling Services
1001 Office Park Rd, Suite 205
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
The Healing Space
1001 Office Park Rd, Suite 209
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 4:30 PM
Student Assistance Program (SAP) & Outpatient Counseling
Maddox*, an elementary-aged student, struggled with anger outbursts, physical aggression, and difficulties with problem-solving. After spending years off-and-on in therapy seeking treatment with various providers only to remark that “none seemed to want to listen,” Maddox’s parents sought SAP services through their district.
Today, Maddox is completing his SAP sessions and moving towards outpatient counseling. He has reduced his anger outbursts and has learned skills to help him successfully navigate challenging days.
