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EFR, a 501 (c)(3) nonprofit, works in communities, workplaces, and schools delivering mental health and substance abuse services through its Employee Assistance, Student Assistance, Counseling, Substance Abuse, and Prevention Programs. EFR’s services range from prevention of substance abuse, brief intervention when people need it, to outpatient treatment of mental health and substance use disorders.
EAPs save companies an average of $2,000 – $3,500 per employee each year in reduced absenteeism and presenteeism
Mental health and substance abuse cost US businesses between $80 and $100 billion annually.
We not only offer an EAP that provides support for mental health and substance abuse challenges, but we also provide wellness programming that encourages total wellbeing including emotional, physical, social, intellectual, occupational, financial, environmental and spiritual health.
Our behavioral health experts hold a master’s degree or higher. We carefully screen all counselors to ensure they are well-equipped to address all areas of need.
You can reach us 24 hours a day, 7 days a week, 365 days a year. Challenging situations are a part of life, which is why a masters-level counselor will always be ready to take your call.
With over 7,000 counseling providers in our national network, you can trust that our professionals will be there to help you no matter where you are. We service accounts in all 50 states.
Our focus is on helping people overcome life’s challenges. When employees receive the help they need with struggles in and outside of work, they can better focus on their job and be more productive. Having an EAP is not only healthy for your employees, but also for your business’ bottom line.
EFR’s SAP assists students, families, and schools in our partner districts. EFR provides services to counsel students dealing with personal and family problems so that they can better focus on their education and future.
EFR’s Counseling Program provides service to individuals (both youth and adult) and families in a safe and confidential setting. Our masters-level counselors have experience working with people from all backgrounds, and approach all clients with respect, kindness, and dignity.
EFR’s Substance Abuse Services Program provides assessment and referral recommendations for substance use disorders for adult or adolescent clients. If you are concerned about your substance use, or are experiencing issues as a result of your substance use, we are here to help.
EFR’s EAP provides counseling, legal/financial consultation, identity theft resolution, life coaching, management consultation, and crisis response. Additionally, services such as workplace mediation, trainings, and leadership coaching are available.
EFR fosters an environment in which students can succeed by providing an outlet for students to discuss pressures and struggles related to school and home life.
Individuals and families in the community can access help with mental health and substance abuse problems through EFR’s SAS, SAP, Counseling, and Prevention programs.
505 Fifth Avenue, Suite 600 Des Moines, IA 50309
6th floor of the Insurance Exchange Building in downtown Des Moines
800-327-4692
Counseling Services
1001 Office Park Rd, Suite 205
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
The Healing Space
1001 Office Park Rd, Suite 209
West Des Moines, IA 50265
2nd floor of the building
515-471-2357
Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 4:30 PM
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Student Assistance Program (SAP) & Outpatient Counseling
Maddox*, an elementary-aged student, struggled with anger outbursts, physical aggression, and difficulties with problem-solving. After spending years off-and-on in therapy seeking treatment with various providers only to remark that “none seemed to want to listen,” Maddox’s parents sought SAP services through their district.
Today, Maddox is completing his SAP sessions and moving towards outpatient counseling. He has reduced his anger outbursts and has learned skills to help him successfully navigate challenging days.