Life Happens. We’re Here to Help.
Working at Employee & Family Resources is not just a career, it’s a cause. At EFR, our mission is dedicated to helping people manage life’s challenges so they can reach their full potential. EFR’s employees are diverse in different perspectives, but hold specific beliefs in common. They take great pride in achieving their goals and motivating others to do so, as well. They put the customer first and are always looking to serve in any way they can. They value honesty and integrity, and take initiative at every possible opportunity.
Does this sound like you? If so, we are looking for you to join our team! Check out any available job opportunities below, or contact Human Resources at HumanResources@efr.org for employment inquiries.
Due to the increasing demand for our services and growth of our business we are expanding our Account Management team! If you have experience in account management in the employee benefits and/or insurance industry and have strong relationship building and organizational skills with the desire to help others we would love to talk to you!
The account manager impacts EFR’s revenue through 1) the retention of EAP accounts through effective account management and the delivery of other Employee Assistance Program (EAP) services; and 2) cross selling of WPS’s Workplace Performance Solutions.
This is a hybrid position with some days required in the office for training and collaborative meetings. Masks are currently optional in EFR’s physical office space.
Quality Account Management & Other Direct Service to Customers (50%)
Cross sales of Workplace Performance Solutions Offerings (30%)
Compliance with EFR standards (5%)
Bachelor degree in Business, communications or related field
Critical role on EFR’s Finance team to provide quality and accurate support for Chief Financial Officer, please note the job has administrative duties in support of Finance, HR, fundraising and the Agency which requires knowledge Microsoft Excel (formulas) and Word (mail merges) software.
EFR has an opening for top notch clinician who will impact the wellbeing of persons through client centered individual, couple, and family assessment, brief counseling, and referral for adults and youth seeking services through EFR’s Employee and Student Assistance Programs and to provide appropriate mental health assessment and treatment through EFR’s Integrated Counseling program.
Education: Master’s degree in a behavioral sciences or social work field
Experience: Minimum of 2 years clinical experience in behavioral science field
Experience working with an Electronic Health Record preferred
Credentials: Licensed or license-eligible in the state of Iowa
Skills: Ability to learn new technology and demonstrate competency with Microsoft Office
Excellent verbal and written communication
Self-directed and ability to work with minimal supervision
Customer centric service delivery
EFR’s counseling intern will be a valued member of EFR’s counseling team in order to gain clinical experience required for graduate programming, which includes: Deliver high quality, customer centric clinical consulting services to eligible clients; serving both employee/employer and student/administration needs to provide positive outcomes to workplace and school performance. Internship opportunities may also include facilitation of mental health presentations, group work, curriculum development, and policy exploration.
Many intern placements at EFR include onsite SAP counseling at school buildings where there is not a supervisor present at all times.