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EFR Tour of Services

See what our comprehensive full-service EAP has to offer.
Ready to talk? Schedule your personal conversation with Allison Peet, Sales Executive today.
Solutions for Workplaces
Solutions for Managers
Solutions for Employees

A Mission-Forward Nonprofit Here to Help

We’re more than just an EAP. We support communities, workplaces, and schools with our comprehensive behavioral health services.

Located in Des Moines, Iowa, we serve employees locally and nationwide, at companies both large and small, aiming to help people manage life’s challenges to reach their full potential.

who we are

Invest in Well-Being

Partnering with EFR lowers healthcare costs, improves retention, and increases productivity, helping your clients achieve their full potential.

Choosing EFR’s EAP means integrating mental health care into a broader framework of total well-being. Our services empower employees to overcome challenges that affect their work, health, and personal life—ultimately driving higher productivity, engagement, and job satisfaction.

what sets us apart

Some of Our Trusted Partners

As a nonprofit organization, we are always balancing
As a nonprofit organization, we are always balancing impact with limited resources. Partnering with Employee & Family Resources on our Employee Assistance Program has allowed us to offer a high-quality, meaningful benefit to our staff and their families at a cost we can sustainably manage.As Executive Director, I have ...
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Alicia
Community Youth Concepts
As a nonprofit organization, we are always balancing impact with limited resources. Partnering with Employee & Family Resources on our Employee Assistance Program has allowed us to offer a high-quality, meaningful benefit to our staff and their families at a cost we can sustainably manage.As Executive Director, I have personally experienced the value of this service. The accessibility, professionalism, and breadth of support available have made a tangible difference, not just in moments of challenge, but in proactively supporting overall well-being.Providing this benefit reinforces our commitment to caring for the whole person. When our team feels supported, they are better equipped to serve our community. This partnership has strengthened both our organization and the people who power our mission.
Community Youth Concepts
I deeply value the role a comprehensive
I deeply value the role a comprehensive Employee Assistance Program plays in supporting my customers. In today’s world, where employees increasingly seek stronger mental health support from their employers, EFR’s EAP serves as a critical component of a well-rounded benefits package for any organization.
Nataliya
Holmes Murphy & Associates
I deeply value the role a comprehensive Employee Assistance Program plays in supporting my customers. In today’s world, where employees increasingly seek stronger mental health support from their employers, EFR’s EAP serves as a critical component of a well-rounded benefits package for any organization.
Holmes Murphy & Associates
We spent a considerable amount of time
We spent a considerable amount of time looking at different EAPs before deciding to switch to EFR. During this time, we were also developing our strategic plan to address mental health in the workplace, and finding a better EAP was part of our plan. We are very glad to have ...
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Jessica
The Rasmussen Group, Inc
We spent a considerable amount of time looking at different EAPs before deciding to switch to EFR. During this time, we were also developing our strategic plan to address mental health in the workplace, and finding a better EAP was part of our plan. We are very glad to have made the switch to EFR and appreciate having a great partner in helping us meet the needs of our employees.
The Rasmussen Group, Inc

Solutions for Workplaces

Group discussion with concerned faces

Unlimited Crisis Response

Comprehensive support for crises including employee or family deaths, on- and off-site accidents, natural disasters, robberies, and any incidents requiring workplace support through individual and group counseling and follow-up support.
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Utilization Reports
Your account manager will review a fully confidential and detailed report on utilization and develop action plan, providing continuous high-touch support. View sample.
Culture Audit
Our confidential, electronic culture audit is a survey that takes a snapshot of the existing culture of wellness in your organization. The Culture Audit also includes a SWOT Analysis and action plan. View sample.
Call center counselor answering a phone call
Dedicated Account Manager
We are a high-touch EAP – your account manager is your strategic partner and offers recommendations, consultations and ongoing support for EAP promotion.

Solutions for Managers

Woman conversing with another employee
Management consultation and referral

Assistance in handling employee performance issues and support for leaders and employees in navigating workplace challenges and performance concerns. View flyer or learn more.

manager newsletter
A quarterly communication for managers with relevant articles, resources, and information about our wide range of services. View sample.
employee and manager orientations
Unlimited in-person or virtual orientations of EAP benefits so managers and employees know what resources are available and how to use them.

a la carte

EAP clients receive a 30% discount on a la carte services.

Healthcare workers looking at records
a la carte
workplace trainings

Receive professional training tailored to your needs with options for on-site sessions, live webinars, and a hybrid approach. View offerings.

Woman leading a conversation
a la carte
leadership coaching
Receive training from experienced coaches who are driven to help them develop the skills they need to guide their teams to success. Learn more.
Woman leads discussion with two other individuals
a la carte
workplace mediation
Our trained mediators address workplace conflicts to resolve issues and assist with future productivity. Learn more.

Solutions for Employees

Healthy middle-aged man talking on phone
24/7/365 phone-based support
Access to confidential, professional support day or night, 365 days a year. Learn more.
Smiling EFR Counselor
in-person or telehealth counseling
3 or 6 virtual or in-person sessions with a masters-level counselor to address immediate concerns. Learn more.
Smiling and confident gentleman
life coaching
Virtual sessions that address personal and professional growth opportunities, helping employees become their best selves. Learn more.

Togetherall

Togetherall is an online, anonymous peer support platform.

Employees that join Togetherall receive:

  • Free and immediate support
  • A supportive online peer community
  • An anonymous space, free from stigma or judgement
  • A safe place to talk at any time, always moderated by mental health professionals
  • A library of self-help materials
  • Structured online courses
Learn More
Couple looking at computer and discussing finances
financial consultation
Access to self-help financial resources and a 30-minute call per issue with a certified financial expert. Learn more.
Legal documents being presented to a client
legal consultation
Expert guidance on a wide range of legal issues through a 30-minute telephonic or in-person consultation per issue. Learn more.
Woman helping an elderly woman walk
child and eldercare resources
Consultations to help with making informed decisions about the best care solutions for family. Learn more.

First Responder Coaching

First responders, including career and volunteer personnel and their families, encounter unique and unpredictable situations every day. First Responder Coaching partners you with a coach from the first responder community who understands and provides support — for the front lines and at home.

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Stressed man looking at computer screen
ID theft assistance
Help from a certified fraud specialist or licensed attorney in the case of a stolen identity. Learn more.
employee newsletter
A monthly communication for employees that includes relevant blogs, podcasts, monthly motivators, and information about benefits. View sample.
webinars
Live webinars that educate, enlighten, and inspire healthier behaviors and attitudes. Learn more.
monthly motivators
Fun interactive campaigns that promote wellness goals with different monthly themes. View sample.
quarterly campaigns
Fun interactive wellness campaigns that dive into a different aspect of well-being each quarter. View sample.

Podcasts, Blogs, and Webinars

An extensive library of resources with a diverse range of topics available to everyone, updated monthly.

Attachment at Work: Communication, Boundaries, Feedback, and Stress Responses

Consistency Over Perfection

In this episode of Emotion Well, Johanna Dunlevy sits down with Renee Schneider, owner of Trio Coaching, where she helps executive women and CEOs optimize their health through her Trio... Read More
Uncategorized | November 2, 2026

Do You Identify as a Caregiver?

When you hear the word caregiver, do you think of yourself? For many people, the answer is no. They picture someone helping an older adult take a shower, get dressed,...Read More

Allison Peet

Sales Executive

We’d Love to Keep in Touch

Ready to partner with us to bring total well-being into your workplace? Click the link below to schedule your personal conversation.
schedule a chat