Duration: 1 or 2 hours
Delivery Method: Virtual or In-person
In today’s fast-paced and often divisive climate, promoting civility is not just important—it’s essential. From casual rudeness to more severe issues like cyber-mobbing, incivility can create a hostile environment with profound business and interpersonal costs. This course equips you with the tools to cultivate a positive and inclusive workplace culture, ensuring that civility, respect, and dignity become the norm in all professional interactions.
Learning Objectives:
- Identify the root causes of workplace incivility and learn how behavior within an organization escalates within “the incivility spiral”
- Develop communication and conflict prevention skills to improve interactions and resolve conflicts
- Empower yourself to model and advocate for respect and professionalism in your workplace