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Enhance Your Benefits Package with EFR’s Full-Service EAP.

Partnering with EFR can lower healthcare costs, improve retention, and increase productivity, helping your employees achieve their full potential.

At EFR, our full-service Employee Assistance Program (EAP) enhances a business’s performance by prioritizing employee well-being and organizational support. We offer comprehensive, proactive support to employers, employees and their families, helping to prevent costly health issues and productivity losses.

Choosing EFR’s EAP means integrating mental health care into a broader framework of total well-being. Our benefits empower employees to overcome challenges that affect their work, health, and personal life— ultimately driving higher productivity, engagement, and job satisfaction.

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What Sets EFR Apart

By partnering with EFR, your organization provides valuable support to your employees, enhancing their well-being and contributing to a more positive and productive workplace. Our dedicated team is here to ensure that accessing and utilizing the EAP services is a seamless and beneficial experience for everyone involved.
Tailored Programming
Unlike the one-size-fits-all approach of many EAP providers, EFR offers customizable benefits that address your organization’s specific needs and fills in gaps with targeted, effective support.
Comprehensive Approach
Not everyone is ready to seek professional help—and that’s okay. We offer support at every stage, from self-help resources as early intervention or a gateway to care, to tools for between-session support, and resources for ongoing maintenance. We meet people where they are, whenever they’re ready.
Human-Centric Care
Reaching out for help should be easy. We eliminate barriers like confusing phone trees, forgotten login credentials, and impersonal AI, ensuring that support is always simple, straightforward, and grounded in human connection.
Organizational Impact
Hidden challenges like stigma, lack of awareness, gaps in care, and burnout cultures can undermine efforts to improve employee well-being. We tackle these issues by integrating employee benefits, leadership resources, and organizational tools to create a cohesive well-being strategy that aligns all levels of your business.
Strategic Partnership
EFR’s EAP is more than just a service—it’s a partnership. Each client is paired with a dedicated Account Manager who provides strategic, high-touch support, including in-person and digital assistance, marketing materials, and expert recommendations to drive higher engagement and better outcomes for your workforce.

Employee Assistance Program (EAP) Benefits

Our national, full-service EAP supports mental health in the workplace by providing quality resources for a variety of issues that may be challenging employees. Our national network of providers ensures quality assistance, no matter your geographic location.
Counseling

Regardless of the issue, EFR’s masters-level counselors are here to help.

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Togetherall
You have access to Togetherall — an anonymous, online peer-to-peer community where members can connect with others who share their lived experiences. Free & active 24/7.
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Life Coaching
Looking to develop your skills? EFR offers soft skill coaching that can benefit you and your work performance.
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Financial Consultation
EFR can connect you with a financial adviser for questions about taxes, financial aid, bankruptcy, and more.
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Legal Consultation
Need legal advice? EFR can connect you to qualified attorneys for consultation and legal services.
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Identity Theft Assistance

Shorten the process of restoring your stolen identity with the help of EFR’s identity theft assistance toolkit.

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Child/Eldercare Resources
Looking for care for your child or elderly loved one? EFR can provide resources to help with your search.
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Phone-Based Support
Have an issue, concern, or question? Call our masters-level clinicians 24 hours/day, 7 days/week, 365 days/year.
(800) 327-4692
EAP Newsletter
EFR creates monthly newsletters for both employees and managers full of EAP-related content and resources.
Mobile App

You can take your EFR benefits with you wherever you go with the EFR mobile app for Apple and Android users.

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EAP Usage Through All of Life’s Stages

Your Employee Assistance Program provided by Employee & Family Resources has benefits that will help you through all of life’s challenges and stages. Check out the video to learn how.

Additional Manager Benefits

Crisis Response
When your workplace is impacted by a critical incident, EFR responds quickly with employee-focused services that help them process what happened.
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Management Consultation & Referral
We are available to consult on employee performance concerns and offer an opportunity for the employee to address personal issues that may be impacting their job performance through confidential EAP sessions.
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Leadership Coaching
Looking to develop your skills? EFR offers soft skill coaching that can benefit you and your work performance.
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Workplace Mediation
EFR introduces a neutral third party to workplace conflicts in an effort to resolve the issue and to assist with future productivity.
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Culture Audit
Our confidential, electronic culture audit is a survey that takes a snapshot of the existing culture of wellness in your organization. The Culture Audit also includes a SWOT Analysis and action plan.
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Explore EFR’s Wellness Benefit

When employees are encouraged and given resources to live well outside of the workplace, they often work even better in the workplace. EFR’s Wellness benefits stimulate a healthier, happier work environment, supporting an inclusive culture of wellness for everyone.
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Team training session

Training Courses

Enhance the productivity, relationships, and knowledge of your employees with EFR’s timely training options. When your leadership team invests in your employees’ health and well-being, you not only give them helpful tools for their personal lives — you can positively impact your bottom line, too.
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Partner With EFR

We know people are the most valuable asset of any business. By offering comprehensive, single-source solutions, we proactively prevent costly health and productivity losses, empowering employees to achieve their full potential— in the workplace and in life.

Discover how partnering with EFR can be valuable to your client’s business strategy, laying the groundwork for success with improved employee well-being, lower absenteeism, higher productivity, better retention, and a resilient, engaged workforce.

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Why Companies Stay with Us

Full Service
In addition to providing counseling, we support employees and employers through multiple lines of services.
Crisis Response
Our response time combined with our personal touch is unparalleled within the industry.
Wellness Add-Ons

Our wellness services allow companies to complete and customize a program that suits their needs.

National Reach

We have thousands of counseling providers in our national provider network.