Louise Crall

Louise’s commitment to employee retention has strengthened EFR’s staff. She takes pride in her ability to simplify topics that can often intimidate employees, and she considers employee interactions to be a high point of her job. In her role, Louise also provides workplace training on a variety of HR topics to our EAP clients.

Louise began her career in Washington DC working as an HR Recruiter for the American Bankers Association. She then moved to Des Moines and worked in various HR roles throughout the city. During that time, she educated many leaders and employees about the benefits of EFR’s Employee Assistance Program. Having preached the importance on an EAP for so many years, her transition to EFR’s HR Director came naturally, and she now enjoys promoting EFR’s life changing services and providing community outreach to decrease the stigma associated with mental health services.

Louise is adaptable and resilient when it comes to dealing with change. The community engagement side of her position has been a welcome challenge where she’s been able to apply creative problem-solving techniques she’s developed during her career. Above all, Louise takes on each daily challenge with a thankful heart.

“My personal motto is – Practice gratitude – it’s not happiness that bring gratitude, it’s gratitude that brings happiness. As a two-time cancer survivor, I am very grateful for each day – each day may not be perfect, but I am grateful for every new day.”