Josh Bowlin

Josh’s vast knowledge of all things Information Technology keeps EFR’s network healthy, and puts EFR in a position to grow our mental health and substance abuse services. Behind any well-run company or organization there’s an IT person that trains users, troubleshoots issues, and implements security measures, and for EFR that person is Josh!

Josh began his career 13 years ago as a tech support representative for Mediacom where he honed his customer service skills and developed an understanding of the user’s perspective. He went on to hold various other roles with a couple different companies, which kept him on his toes. He was always learning something new and retaining it for future use. Josh believes each job was a valuable learning experience and has contributed to making him the competent IT support person he is today.

Josh works hard every day to make sure EFR’s user base is comfortable coming to IT with any issue. In order to make that possible, Josh finds patience to be one of the most important skills he possesses. His extensive IT knowledge comes into play when dealing with tricky issues – he always strives to reach a resolution quickly and efficiently. When he’s not juggling IT tickets at work, Josh records his surroundings using his love of photography.

“[I’m happiest] being behind the camera, taking landscape photography, or capturing moments happening around me. Our life is history, and being able to record it for my future family to experience, or the world to see, is just a feeling you can’t get anywhere else but behind the camera.”