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Substance Abuse Services

EFR’s Substance Abuse Services provide assessments and referrals to local treatment programs for individuals living with or affected by a suspected substance use disorder(s). Our Substance Abuse Services include confidential assessments by certified substance use disorder counselors. With permission and when appropriate, significant others and/or family members are invited to participate in the assessment.

We Can Help If:

  • You are concerned about your drinking or drug use.
  • You are facing an OWI or other substance-related legal charge and have been court-ordered to complete a substance abuse assessment.
  • A health care professional recommended you talk with someone about your drinking.
  • Your teenager has gotten in trouble with the law or at school because of drugs or alcohol.
  • You need a Substance Abuse Professional (SAP) evaluation due to a Federal DOT violation.
  • EFR offers confidential assessments by certified alcohol and drug counselors
Inmate listening to counselor

What Does Our Substance Abuse Services Involve?

Hours

Evaluations are available by appointment only on Thursdays and Fridays. To make an appointment, please call: 515-243-4200. In case of an emergency, please call 911.

What to Expect

Please allow 90 minutes, start to end, for the evaluation process. EFR substance abuse evaluations are accepted by the Iowa Court System, Department of Human Services (DHS) and the Department of Transportation (DOT).

Upon Completion

Upon completion of the evaluation, your counselor will review the findings with you and discuss the next steps. If substance abuse treatment is recommended, your counselor will assist you in connecting with appropriate treatment resources that can provide the support and care you need. This may include referrals to specialized substance abuse counseling, inpatient or outpatient programs, or other relevant services tailored to your specific needs.

Forms

Please click the button below to access the forms ahead of your appointment.

Fees for Services

Payment Options

EFR accepts Medicaid, cash, and credit/debit cards.

If you do not have insurance, the cost of your evaluation may be covered by a grant if you are an Iowa resident and meet income eligibility requirements. Eligibility is based on your annual income and the number of dependents living with you under the age of 17.

Cost

OWI evaluations are conducted for a fixed fee of $125. Pricing varies for out-of-state OWI evaluations; please ask the intake specialist by calling 515-243-4200.

Notice of Privacy Practices

Click here to access a copy of EFR’s full Notice of Privacy Practices.

If you believe your confidentiality has be violated, you may report this to EFR’s Privacy Officer, who will investigate and provide you a formal, written response:

Privacy Officer
Employee & Family Resources
505 Fifth Avenue, Suite 600
Des Moines, IA 50309

Or:

U.S. Department of Health and Human Services, Office for Civil Rights
200 Independence Avenue, S.W., Room 509F, HHH Building
Washington, D.C. 20201
800.368.1019

Counseling and Evaluation Services Privacy and Confidentiality

“Very attentive staff that treated me with respect and dignity from setting the appointment all the way through doing the evaluation.”
SAS Client
“Thank you so much for this and your help in saving my life.”
SAS Client
“Thank you for offering Zoom as an option. This made the experience less stressful and being in the privacy of my own home answering personal questions made the experience all the better. Thanks again for being so professional, courteous and understanding. I appreciate it.”
SAS Client

Forms

Please review these forms and documents in advance of your appointment. If EFR’s Intake Specialist directed you to fill out any forms, please download and fill those out in advance of your appointment.
Acknowledgement of Privacy Practices
Client Rights and Responsibilities
EFR Notice of Privacy Practices
Release of Information
Client Services Agreement
Telehealth Description
Zoom Meeting Instructions
5th Judicial Release of Information
OWI-321J Release

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