Employee and Manager Orientations
Help your team get the most from their EFR benefits.
Providing an Employee Assistance Program is an investment in the well-being of your workforce. Employee and Manager Orientations help ensure your investment delivers the greatest possible value by giving your team the knowledge and confidence to use their EFR benefits when they need them most.
Whether you’re onboarding new employees or simply providing a refresher, our orientations make it easy for both employees and leaders to understand how EFR can support them through life’s challenges.
Employees are more likely to use their benefits when they understand what is available and how easy it is to access help.
During an Employee Orientation, your EFR Account Manager introduces employees to the wide range of confidential services available to them and their household members.
Employees also learn how confidentiality works, how to access services 24/7/365, and why reaching out early can make a meaningful difference.
By increasing awareness and reducing uncertainty, employee orientations help drive utilization and ensure your workforce knows where to turn when life happens.
Managers are often the first to recognize when an employee may be struggling, but they aren’t expected to have all the answers.
Manager Orientations equip supervisors and leaders with the knowledge and confidence to support their teams by helping them understand:
- The full scope of EFR services
- When and how to encourage employees to use EFR
- Best practices for management referrals
- Crisis response planning
Managers they can use to support employee well-being while focusing on what they do best—leading their teams.
Why Orientations Matter
Organizations that actively promote their EFR benefits often see greater employee awareness, increased utilization, and a stronger culture of support. In fact, within 90 days of an Employee Orientation (virtual or in-person), our partners have seen EAP utilization go up an average of 50% (EFR, “The Effect of High Touch Account Management on Utilization”, Internal Data, 2026).
An orientation demonstrates your organization’s commitment to employee well-being from day one and reinforces that help is available before personal challenges begin affecting work performance, relationships, or overall health.
Schedule an Orientation
Give your employees and managers the tools they need to confidently access the support available through EFR.
Contact your Account Manager today to schedule an Employee or Manager Orientation and help your workforce get the most from their EFR benefits.