Length: 1 or 2 Hours
Delivery Method: Virtual or In-person
“Communicating in Challenging Situations” helps leaders maintain trust and credibility—even in the most high-pressure moments. This course focuses on managing your own stress response while delivering tough messages with clarity and empathy. Learn how to stay grounded, foster psychological safety, and lead with composure when it matters most.
Course Objectives:
- Understand your internal alarms and reactions and gain tools to help you respond more skillfully
- Recognize challenging conversations and gain tools to respond skillfully instead of reacting
- Explore how to make conversations “safe” to enhance dialogue.